Unfortunately, all sales through our website are final unless the merchandise is damaged upon arrival or you receive something other than what you ordered. We are wine merchants and have a great respect for our product, so we take great care in making sure that you receive wine that has been properly taken care of. Our store is temperature controlled and is never allowed to get warmer than 64 degrees. In addition, we inspect every bottle before it ships to make sure that the cork is in good condition.
In the event a customer decides to return Merchandise for reason which are out our control, We will charge 20 percent of the value of the merchandise.